Masses of precision-engineered microfibers quickly trap and remove cooked-on food and grease from cookware, cooktops, and counters without damaging finicky surfaces (hello, cast iron). And all you add is water.

All Sales Are Final

At Weber Cleaning, we take great pride in the quality of our products and aim to provide you with a seamless shopping experience. As such, we have implemented an All Sales Are Final policy. This means that once a purchase is made, it cannot be returned for a refund or exchange, except in cases where the product is damaged or defective upon receipt.

Damaged Products

In the rare event that you receive a damaged product, please contact us within 7 days of receiving your order. To expedite the process, please provide clear photos of the damaged item along with your order number. We will assess the issue and, if deemed valid, offer a replacement or refund at our discretion.

Contact Information

If you have any questions or concerns about our All Sales Are Final policy or need assistance with a damaged product, please don't hesitate to contact us at (605) 990-3093.

Please note that this policy is subject to change without prior notice. It is the responsibility of the customer to review the policy periodically for any updates.

Thank you for choosing Weber Cleaning. We appreciate your understanding and support!

We are committed to providing you with a seamless shopping experience, including reliable and timely shipping. Please take a moment to review our shipping policy.

 

Processing Time:

 

Orders are typically processed and dispatched within 3 business days of receiving payment.

 

Shipping & Fulfillment Methods:

 

Discover the flexibility of choice with our convenient order fulfillment options! Opt for the swift satisfaction of 'In-Person Pickup' at our designated location or take advantage of our local delivery service. Select the 'Local Delivery' option during checkout, and we'll bring your order right to you. Enjoy the convenience of shopping from the comfort of your home while experiencing the speed and reliability of our local delivery team. Whether you prefer the immediacy of in-person pickup or the doorstep convenience of local delivery, we're here to cater to your needs.

 

• Shipping - We offer standard shipping at a flat rate of $14.99. 
• Local Delivery - We offer local delivery to Mitchell, Ethan, Dimock and Parkston. There is a $5 delivery fee, unless order total exceeds $50. If order exceeds $50, there is no delivery fee.
• In-Store Pickup - You can also pick up your order at our Mitchell, SD location if you are looking for an expedited option.

 

Shipping Destinations:

 

We currently ship to anywhere in the United States.

 

Shipping Confirmation:

 

Once your order has been shipped, you will receive a shipping confirmation email. This email will include tracking information, allowing you to monitor the progress of your shipment.

 

Shipping Delays:

 

While we strive to meet estimated delivery times, unforeseen circumstances such as weather, customs processing, or carrier delays may impact delivery. We appreciate your understanding and patience in such situations.

 

Incomplete or Incorrect Address:

 

It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders with incorrect or incomplete addresses.

 

Lost or Stolen Packages:

 

Weber Cleaning, Inc. is not responsible for lost or stolen packages after delivery has been confirmed. If you believe your package is lost or stolen, please contact the shipping carrier and our team promptly.

 

Returns Due to Unsuccessful Delivery:

 

If a package is returned to us due to unsuccessful delivery attempts or incorrect address, the customer is responsible for any additional shipping charges to resend the package.

 

Contact Information:

 

For any questions or concerns regarding your order or shipping, please contact our customer support team at (605) 990-3093.

 

By placing an order with Weber Cleaning Inc., you agree to and accept the terms outlined in this shipping policy. We reserve the right to update or modify this policy at any time.

 

We appreciate your business!